Steve Kellas

Web copywriter, content consultant, trainer.

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Sponsored Twitter posts reviewed by ASA

March 7th, 2012 by Steve
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I have written elsewhere about the CAP Code for copywriters and why we need to pay attention to what we write and how we write it, whether a web page, email or even a status update on a social network.

Today, confectionary brand Mars was cleared in a case before the Advertising Standards Authority (ASA) for a campaign Mars ran on Twitter. You can read about it on the BBC Mars Rio Ferdinand and Katie Price Twitter advert cleared.

This is the first case from Twitter for the ASA. As Mars was cleared, we will undoubtedly see more of this sort of advertising.

The key element in the case for copywriters to pay attention to is the use of hashtags identifying the string of 5 tweets as a complete advert. Only the final tweet included the #spon tag to indicate an advertisement or sponsored content.

“We considered the combination of those elements was sufficient to make clear the tweets were advertising and that consumers would then understand each series of tweets was a marketing communication.”

It is interesting to me that 4 tweets went out on both profiles before the reveal of the sponsored content in the 5th tweet, and no doubt the quick succession of the first messages was considered by the ASA.

I’m curious who will push the timing and duration of this kind of tweet ad sequence next. 10 messages? Will they need to include #spon if the tweets have several minutes in between them?

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February 2012 Copywriting Projects

March 7th, 2012 by Steve
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February ended up a little less busy than I would have liked. Still, there was plenty of blog copywriting, email newsletter writing, white papers and a new social media client.

Web copywriting projects

  • Completed the web copywriting for Mobify
  • Landing page copywriting for a research company
  • SEO copywriting for an engineering firm
  • Home page copywriting for a UK directory business

Other digital copywriting projects

  • Email copywriting and list management support for 3 clients
  • Social media copywriting for a new client: writing and managing posts to Facebook, LinkedIn and Twitter
  • 4 posts on mobile marketing and SMS
  • White paper on industrial decommissioning
  • White paper on ecommerce: Ecommerce Website Design & Development Overview

Copywriting for print

  • Brochure copywriting for a video service
  • Brochure copywriting for a report product
  • Advertising copywriting for a back page advert in a niche magazine

Blog copywriting

 

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January 2012 Copywriting Update

February 1st, 2012 by Steve
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January started off at a run and I was busy for most of the month working on blog posts, email copywriting, a couple articles, whitepapers and some conceptual copywriting work too.

Web copywriting projects

  • website copywriting for a mobile web technology company based in North America (Mobify)
  • conceptual and web copy for an ecommerce startup based in the UK
  • branded website copy for an agricultural machinery manufacturer
  • About Us pages and listings pages for an online directory company

Email copywriting

  • Email newsletter copywriting and list management support for an engineering company
  • Email copywriting and list management support for a non-profit company working in Haiti
  • Writing and editing an introduction to a new newsletter for an online directory company

Big Star Copywriting Blogs

More blog copywriting

Other copywriting assignments for January

  • 1000 word article on period wallpapers
  • Press releases for engineering demolition company

 

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3 free copywriting tools I can’t live without

November 10th, 2011 by Steve
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When I started out as a copywriter, I had to rely on the equipment and software my agency used. This meant PCs rather than Macs (I write, so I don’t ‘need’ the Mac) and Outlook for email, tasks and calendars, plus MS Word for writing copy documents.

While most of the business world still uses MS Office, I find that its cost and lack of true portability really hinder me as a freelance copywriter.

Having tried many online tools to help me manage my copywriting tasks, calendar and notes – even with the writing itself – I’ve settled into using these 3 tools to help me manage my time and write copy for my clients.

1. Task management – Toodledo

Keeping track of all my daily tasks is complex and ever-changing. Deadlines move, additional items are added to projects and I need to track the time I spend on various activities to make sure I’m invoicing the right amount.

Toodledo is my go-to web-based task management tool.

Each task allows notes, editable dates, priority ratings (yes, some projects are more important than others), and the ability to organise it all in folders.

The best part about Toodledo is the time feature. I use these often because I can set a ‘length’ estimate of how long I think a project will take, and then run the timer to see how long it *actually* takes me.

And that’s all the free functionality! If you want more management features and better organisation, you can upgrade to a pro account for a nominal monthly fee.

Writing software – OpenOffice

Surprise! I don’t always work where I can get an Internet connection, so I need a desktop software for writing that is compatible with MS Office (most of my clients like to receive copywriting documents as .doc files).

OpenOffice is without a doubt one of my favourite applications. It’s free (yes!) and it is fully compatible with the usual formats (Word, PowerPoint, Excel).

What’s more exciting for me is that it doesn’t have 3,000 features. It is simple to use, doesn’t crash very often, and it has built-in PDF capability! This is very important for someone who doesn’t have (or want!) Adobe software for creating .pdf files for their slides and text documents.

Scheduling – Google Calendar

Keeping track of when things are happening is as important as actually doing the work. Scheduling in my copywriting and moving around blocks of time is necessary in any calendar software, but Google Calendar is the honest-to-goodness easiest to use.

I think I actually sighed with joy when I started using Google Calendar. It’s a breeze to sync and I do this across several devices: iPod Touch calendar, mobile and desktop.

It is infinitely faster and more useful than other online calendars I’ve tried.

Bonus!

With a Google account, you also get access to another awesome (and free) copywriting tool: Google Docs. These simple documents are easy to share and I find the change-tracking and commenting a dream. You can even upload/export in MS Office formats.

I find that I’m using Google Docs more and more lately, because they are much easier to manage than a lot of attachments and versions.

Are there any tools you can’t live without?

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Do you have iceberg content?

November 3rd, 2011 by Steve
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A friend received some pretty cool ice-cube trays for Christmas last year – they feature the Titanic and Icebergs. Fun!

There is something awesome about icebergs. They appear immovable, and yet they float around on the sea. A peak with a vast and hidden mass below the surface.

They have cool names too, like ‘growler’ and ‘bergy bit.’

As a metaphor, the iceberg (especially in relation to the Titanic) reveals to us how much of the world around us is hidden from view and easily ignored.

It’s the same in copywriting and online content too.

Most of the great information online is hidden from view.

People don’t read, they tend to scan until they see something poking out of the surface of the sea of information. But, they only really see the ‘tip’ and it’s not until they dive down under the surface of the headline information that they see how big the topic is.

Size (quality) matters

Our current information sharing tools are only showing us the tips of the icebergs. We see headlines in Twitter, updates in Facebook, and posts from our Circles in Google+.

How we currently understand information and how we use it is really only the top – above the surface – of the depth of information. Like the ice in the sea, your posts could be little ice-cubes, or massive island sized icebergs.

To get a bigger ‘presence’ above the surface, you need to make more of the information underneath.

Iceberg size chart

What kind of online content are you producing? Image: © The COMET Program

Google rewards this depth of information in their Panda update by helping us ignore the small ‘cubes’ and focus more on the bigger (better) content.

Anatomy of online ‘iceberg’ content

There are a couple ways you can apply this metaphor to your online copywriting.

From an SEO perspective, you can consider your whole website as the ice under the surface, unseen. Every page, blog post, article and news update adds mass to your iceberg, making it larger and more stable. Adding ‘mass’ also raises the peak of the ice seen above the surface.

The iceberg also serves as a useful way of understanding online information design: the structure of your information and the ‘job’ each has.

A headline ‘rises’ up from the surface and leads the reader into the depths of information you can provide. Linking to further information and adding rich content such as slides, videos, audio, and graphics ‘bulks’ up the experience, giving your piece more weight.

What kind of online content do you have?

Are spending time adding more mass to your main iceberg of content? Are you working to create a large body of content that your visitors can explore?

Or, are you creating thin sheets of ice that break under inspection and get ignored in the sea of more prominent and relevant online content in the sea of your competition?

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Lowering the bridge in 2011

December 28th, 2010 by Steve
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I’ve been doing a lot of thinking lately. Probably more than I normally do, which some of my family would tell you is ‘too much’.

You see, I was reading a post by Chris Brogan the other day titled Awareness and Bridging, and in the course of understanding what he was talking about, I realised that prior to this year, I’d pretty much just done the awareness thing, and a lot of what I currently do is just awareness.

And THAT got me thinking about next year.

2011.

Lowering the bridge

Lower the bridge and meet halfway

The Year of the Bridge

I recently wrote about the role of copywriter as a kind of guide to a website’s content. This idea came to me after reading about bridging, and the whole thing is starting to gel in my mind. But I think I left something out. We’re not just writing for websites anymore. We’re writing blogs, we’re commenting, we’re engaging and we’re doing more conversing than we ever really did when we told our clients we wrote ‘conversational web copy’.

Our job description has changed. We can add ‘guide’ and ‘bridge’ to our roles.

This coming year, we need to guide our readers through the copy, directing to areas of interest. And we need to be ready to be the bridge to help our clients’ customers from awareness to relationship.

Why do we writers need to be the bridge?

Because, words remain the most popular form of communication online (and around the dinner table).

Relationships have 2 sides

Now, just because I’m excited about this stuff doesn’t mean we should ditch awareness. No. We still need customers to become aware of what our clients are offering. But there is a need for filling in this middle space between pure ‘social’ and pure ‘awareness’ with content bridges.

There are probably endless ways I could be a bridge next year, but here are a few I’m zeroing in on.

  • Doing more listening ‘out there’ for opportunities to extend a hand to customer
  • Find opportunities to build a bridge out to client customers
  • Being more concerned about people than about ‘stats’ or ‘users’

How about you? Can you think of more ways we can connect to customers?

Photo by caribb

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A new day

September 14th, 2010 by Steve
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I haven’t updated the site in a while. Isn’t that just how things go?

Well, today is a new day, time to make a fresh start. So, I’ve pulled down the old content and started a fresh sheet.

Hopefully, I’ll update again soon.

I write frequently over at Big Star Content Copywriting. Come by and have a read.

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